Privacy Policy

Information We Collect

At thalorivensa, we collect various types of information to provide you with our budget automation services. This includes both information you directly provide to us and information we automatically collect through your use of our platform.

We only collect information that's necessary for providing our services and improving your experience with our platform. You have control over what information you share with us.

How We Use Your Information

Your information helps us deliver personalized budget automation services and maintain the security of our platform. We use this data responsibly and in accordance with Canadian privacy laws.

• Process your budget automation requests and maintain your account
• Analyze spending patterns to provide personalized recommendations
• Send important updates about your account and our services
• Improve our platform's functionality based on user feedback and behavior
• Comply with legal and regulatory requirements in Canada
• Prevent fraud and maintain the security of our systems

We never use your personal information for purposes unrelated to our services without your explicit consent. Your financial data is particularly sensitive, and we handle it with the highest level of care and security.

Information Sharing and Disclosure

We believe in transparency about when and why we might share your information. In most cases, your data stays within our secure systems, but there are specific circumstances where sharing may be necessary.

Service Providers: We work with trusted third-party companies that help us operate our platform. These include cloud hosting providers, payment processors, and security services. All service providers are contractually bound to protect your information.

Legal Requirements: We may disclose your information if required by Canadian law, court order, or government regulation. This includes compliance with tax reporting requirements and anti-money laundering regulations.

Business Transfers: If thalorivensa is acquired or merged with another company, your information may be transferred as part of that transaction. We would notify you in advance of any such change.

We do not sell your personal information to third parties for marketing purposes. Any sharing of your data is strictly limited to what's necessary for providing our services or meeting legal obligations.

Your Privacy Rights

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have several important rights regarding your personal information.

To exercise any of these rights, please contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before proceeding.

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Your trust is essential to our business, and we take this responsibility seriously.

Encryption: All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols. Your financial information receives additional layers of protection.

Access Controls: We limit access to your personal information to employees and contractors who need it to perform their job functions. All personnel undergo background checks and privacy training.

Regular Audits: Our security practices are regularly reviewed and audited by independent third parties to ensure we meet the highest standards for data protection.

Incident Response: In the unlikely event of a data breach, we have procedures in place to quickly contain the incident, assess the impact, and notify affected users and relevant authorities as required by law.

While we implement robust security measures, no system is completely immune to threats. We encourage you to use strong passwords and keep your account information confidential.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

• Account information is retained while your account is active and for seven years after closure
• Transaction data is kept for seven years to comply with Canadian financial regulations
• Communication records are stored for three years to resolve potential disputes
• Technical logs and analytics data are typically deleted after two years
• Marketing preferences are retained until you unsubscribe or close your account

When information reaches the end of its retention period, we securely delete or anonymize it. Some information may be retained longer if required by legal proceedings or regulatory investigations.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and help us understand how you use our platform. Most web browsers automatically accept cookies, but you can modify your settings to decline them if you prefer.

Essential Cookies: These are necessary for the basic functionality of our website, such as maintaining your login session and remembering your preferences.

Analytics Cookies: We use these to understand how visitors interact with our website, which helps us improve our design and functionality. This information is aggregated and anonymous.

Performance Cookies: These help us monitor and improve the performance of our platform by collecting information about page load times and error reports.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may limit some functionality of our website.

International Data Transfers

While thalorivensa primarily operates within Canada, some of our service providers may process your information outside of Canada. When this occurs, we ensure appropriate safeguards are in place to protect your privacy.

Any international transfers of your personal information are conducted in compliance with Canadian privacy laws and involve only countries with adequate privacy protections or service providers who have agreed to maintain equivalent protection standards.

If you have concerns about international data transfers, please contact us to discuss your specific situation and available options.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or by posting a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated.

If you disagree with any changes to our privacy policy, you may close your account. Continuing to use our services after we post changes indicates your acceptance of the updated policy.

Our privacy team typically responds to inquiries within 2-3 business days. For urgent privacy concerns, please call us directly during business hours (9 AM - 5 PM Mountain Time, Monday through Friday).